Refund & Cancellation Policy

1. Refund Policy

We accept refund requests under the following conditions:

1.1 Eligibility for Refunds

• Your item must be unused, in its original condition and packaging.
• The return request must be made within 7 days of delivery.
• Proof of purchase (invoice or order confirmation) is required.

1.2 Refund Process

• Submit a refund request at rahimfarm@gmail.com with your order number and reason.
• Once approved, we will provide return instructions.
• Upon receiving and inspecting the item, we will notify you of the refund status.
• If approved, a refund will be issued to your original payment method within 5–10 business days.
• Shipping fees are non-refundable unless the return is due to our error.

2. Cancellation Policy

2.1 Order Cancellation

• Orders can be cancelled before they are shipped.
• To cancel, contact us at rahimfarm@gmail.com or through your account dashboard as soon as possible.
• Once an order has shipped, it cannot be cancelled and must go through the return process.

3. Damaged or Defective Items

If your order arrives damaged or defective:

• Contact us within 48 hours of delivery.
• Provide clear photos of the damage/defect and the packaging.
• We will offer a replacement, exchange, or full refund depending on the situation.

4. Need Help?

For questions about refunds or cancellations, contact:

Rahim Farm
Email: rahimfarm@gmail.com
Contact: 0651-2521405
Phone: +91-7004790757
Address: Simiya,Ratu,Ranchi,Jharkhand,835222